---
title: "Review work in Needs you"
description: "Answer an agent’s question, review a proposed change and keep tasks from waiting on your team."
url: https://help.gleap.ai/tr/articles/16752004-review-work-in-needs-you
collection: "Kai Copilot"
updated: 2026-11-01
language: tr
alternates: [en]
---

# Review work in Needs you

Answer an agent’s question, review a proposed change and keep tasks from waiting on your team.

**Needs you** brings together work an AI agent cannot finish without a person: a question, an approval, a draft or a decision. You can reach relevant items from the Inbox, notifications and the agent conversation.

### Review an item

1.  Open the item and read what Kai is asking.
    
2.  Check the ticket, customer and proposed action.
    
3.  Supply the missing information or use the decision shown on the card.
    
4.  Check the follow-up in the conversation or task.
    

![Needs you queue with no pending items in the Pied Piper demo project.](https://staticfiles.gleap.io/p613b5dd730aed737108f87ab/aLya4uDV2v34kVc5GDlZPuL3DV2zOJnNAnDmG5zIshmBYt893jQeSSnLvZD69sOf648AEld631K.png)

An approval may allow a real customer message or a change in a connected system. Review the exact proposal before confirming it.

### Keep ownership clear

A task waiting for input is not a completed run. If you are not the right person, route or assign it according to your team’s process rather than leaving it unanswered.

Some tasks have due times and escalation rules configured by your administrator under **Settings → Inbox & tickets → Tasks**.

### Roadmap drafts

With roadmap jobs set to **Asks first**, new-request decisions, release-note drafts and newsletter approvals can arrive in Needs you. Review the customer-facing wording as well as the action.

A scheduled newsletter waiting for approval can be skipped if no one approves it before its time. Check **Kai Copilot → Settings → Roadmap & changelog** for the job’s current mode.

### Give agents useful answers

Provide the information needed to continue, including any constraint that changes the decision. If the same question keeps arriving, improve the agent’s skill, instructions or tools so it has a reliable rule next time.

### Related

-   [Hand work to a person or another agent](https://help.gleap.ai/en/articles/253-hand-work-to-a-person-or-another-agent.md)
    
-   [How an agent run can end](https://help.gleap.ai/en/articles/257-how-an-agent-run-can-end.md)